Back Office
The secret to motivating and engaging your back-office staff
In a recent survey[1] of 31 US recruitment companies, in one of the SIA top 20 firms a staggering 60% of back-office staff surveyed said they were actively looking to leave in the next 12 months. In addition, 73% stated they were either ‘unhappy’ or ‘very unhappy’ with the inequitable treatment versus their sales peers. There…
Read MoreBack-office automation delivers huge savings
AI driven back-office transformation Hyper-growth (above 40 per cent a year) is an incredible achievement in any single year. However, to deliver consistently over a six-year period is remarkable. That ability to keep achieving is what drove our client, a global recruitment company, to innovate continuously across the business. Consequently, they utilised intelligent automation to…
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